in the dark

I was put in touch with a social worker from the hospital that works with the neurological patients. After I complained to her about what I considered to be a lack of communication, is when I began receiving phone calls. They included a call from patient relations, the plastic surgeon, 3 different rehabilitation therapists, the oncologists office and the neurosurgeon. Each different area seemed to believe they were doing the right things and wanted to know if I needed any information or had any questions.

That was good follow up but none of them ever seemed to get the fact that they were communicating with each other but not to me. Marie was never able to relay any information about her visits with any of these people and none of them ever understand that. They all acknowledged that Marie was confused and had memory issues but none of them ever considered that Marie wasn't able to tell me about it. So I was in the dark.