no information

The social worker was supposed to help me find a place for Marie. She did this by supplying me with brochures. I asked for some guidance but didn't get any. The social workers, apparently, are not allowed to offer suggestions or give you any information that may influence your choice. She told me that I could arrange for tours of the facilities, or ask family and friends for their input. But she in no way could offer me any recommendations. All she could do for me was wait until I picked out some of the facilities. Then she could check for space availability and help me understand what the insurance coverage would be.

This whole process just didn't seem right to me.