case manager

It was during this time that a person called our house and told Marie she was her care manager for our health insurance. At least that's what I was able to get from my mother in law, who heard Marie on the telephone. We really weren't able to get much from Marie about the call because of her memory problems. I decided to get a hold of the insurance company and track down the caller. It took time but I was finally able to locate the person who called. She was assigned to be the manager for Marie's case. She told me that she had talked to Marie but it hadn't taken very long before she realized that something was wrong. Marie had been confused to the point that the manager knew something was amiss.

I told her about my concern in leaving Marie alone and she suggested that I talk to her doctor about contacting a social worker. That seemed like it made sense to me.